Taufik, Edi Rahmat. “ANALYSIS OF SERVICE QUALITY AND BRAND IMAGE ON THE DECISION TO USE COURIER SERVICES”. Management Science Research Journal 2, no. 2 (May 16, 2023): 70–81. Accessed August 2, 2026. https://www.smanagementscienceresearchjournal.com.msjr.my.id/index.php/msr/article/view/59.